We are proud to offer worldwide shipping.
We use a variety of shipping methods that are offered by several shipping companies. We reserve the right to use any of these companies to fulfill your order, at our discretion. Please note that all orders valued over $250 require a signature for delivery.
Most 'in stock' items will be shipped the same day. Any orders placed or paid for after normal business hours will be shipped the next business day.
Orders are shipped fully insured and double-boxed for extra protection, with the exception of TV's and furniture, which are shipped ground delivery by freight truck carriers.
UPS & FedEx:
We use UPS and FedEx Services for daily pickups of our shipments. We offer all their services, domestically and internationally (where available). Our shipping charges are calculated by our 'shipping calculator'. It is at our discretion to select which shipping company will be used for the actual shipment of your order.
Note: UPS & FedEx services are all for M-F deliveries. Saturday deliveries incur an additional charge and you must contact us for a quote.
Offered on a limited basis and not all products are eligible. If you select this method of shipping, you will be notified if your product is not eligible. Shipments made to an APO, FPO, or other military address, are NOT possible due to delayed shipping times and the lack of signature upon delivery.
We use this method of shipping for items that are either excessive in size or in weight, and are only available to the lower 48 States within the continental USA.
Additional Shipping information:
Please contact our Sales Dept. by Live Chat or email for your special shipping needs, or any additional information that you may require. Tracking information, wherever available, will be provided for your review on-line, by logging in to 'My Account' on our web site. Additionally, you will be notified by email when your order is shipped
Should your shipment arrive damaged or abused in transit, it is best to refuse it and make a notation of that fact with the delivery person. Please notify us immediately by contacting our Customer Service Department by Live Chat or email.
Big Screen TV's & Furniture:
Shipments of these items are made only to the 48 states within the Continental US.
These items are NOT returnable. Before signing for such a delivery, carefully examine the contents of the box for external damage or abuse. If any damage is noted, it is best to refuse the shipment. Any external damage discovered after signing for the delivery is the customer's responsibility. Most of our Big Screen TV's come with a manufacturer's, in-home, service warranty. In the event that your Big Screen TV requires service, please contact the manufacturer.
Before selecting a car audio component, please make sure your selection is compatible with the car in which it will be installed and will fit in the space provided by the car manufacturer. You may emailto us with any compatibility issues.
We recommend professional installation of car audio equipment to avoid inadequate handling and/or damage. We will not accept any damaged car audio that is deemed to have been improperly installed. We define "inadequate handling" and "abuse", but not limited to, burnt voice coils (blackened, no continuity, melted adhesives, coil separated from the former and etc.), punctured or damaged surrounds, broken speaker terminals non-PPI modifications, bent, chipped or broken frames, ripped spiders or damaged back plates. Speaker and/or Subwoofers that will be returned with any of the above problems will be considered 'out of warranty'.
We will not be held liable for incidental loss of use, installation or removal and reinstallation charges associated with defective or returned product. Products that have been improperly installed may not be covered by warranty. Units that show signs of water damage and/or corroded parts will be considered 'out of warranty'.
Any product that will be returned after they have been installed will only be exchange for the same exact model, if defective. Any cut wires will not be exchanged at all! We highly recommend that your installer BENCH TESTs all equipment BEFORE attempting to install.